The Funky Junk Guarantee

BUY WITH CONFIDENCE

Funky Junk guarantees customers against the defects of goods, both new and used based on the following criteria.

New Products

All new and ex-demo items carry a full manufacturer’s warranty, supported by Funky Junk. Service and repair work carry a 3-month warranty on the repair only. In the event that an item is damaged by the purchaser or that any unauthorised attempt is made to modify or repair it, all warranties are void.

Unless you collect, use your own courier or it is otherwise stated, Funky Junk insures your shipment to be delivered in the condition described. Before signing for any delivery, please examine all items for signs of damage. If any damage is found, please ensure the delivering agent notes it on the release form before signing for the item. If an item has been damaged, ensure you retain all packaging in which the item was shipped and please immediately notify Funky Junk so we can register a claim with the shipping agent. Failure to do this will result in the liability for damage in transit reverting to the buyer.

In the unlikely event that your item develops a fault within the warranty period, you must notify us immediately, giving details of the fault and obtaining return authorisation from us prior to returning it. Our warranty is restricted to parts and labour and does not include shipping costs or any travel costs that we might incur.

While your item is being repaired we may supply, exchange or loan items to support you where possible but this is entirely at our discretion. No liability will be accepted by Funky Junk for the non-performance or breakdown of any equipment.

Used Products

All used outboard, microphones, amplifiers and monitors are fully serviced prior to sale and carry 3 month Funky Junk warranty, with the exception of microphone capsules, tubes and loudspeaker drivers unless otherwise stated.

Funky Junk Ltd reserve the right to offer a refund in the event that repairs to used items are not economical. Warranties on used goods are not transferable by the purchaser. In the event that an item is damaged by the purchaser or that any unauthorised attempt is made to modify or repair it, all warranties are void.

Unless you collect, use your own courier or it is otherwise stated, Funky Junk insures your shipment to be delivered in the condition described. Before signing for any delivery, please examine all items for signs of damage. If any damage is found, please ensure the delivering agent notes it on the release form before signing for the item. If an item has been damaged, ensure you retain all packaging in which the item was shipped and please immediately notify Funky Junk so we can register a claim with the shipping agent. Failure to do this will result in the liability for damage in transit reverting to the buyer.

All multitrack machines and consoles are sold ‘as seen’ with no warranty given unless otherwise stated. In most cases we service multitrack machines and consoles prior to sale but please check the item description as this may not be the case for every item. Buyers are strongly advised to inspect these items in person or commission an independent technical report prior to purchase.

In the unlikely event that your item develops a fault within the warranty period, you must notify us immediately, giving details of the fault and obtaining return authorisation from us prior to returning it. Our warranty is restricted to parts and labour and does not include shipping costs or any travel costs that we might incur.

Returns for Restocking Policy

Product returns for restocking are applicable to private customers only (non-business, non-professional). We will issue a refund/credit note if you are not satisfied with your purchase and notify us within 14 days of product receipt. The product must be returned in the original packaging and in the condition they were received. Return shipping costs will be prepaid by the buyer. This does not apply to Audio/Video and software products which are non-refundable. Shipping and handling charges to and from the delivery address are also non-refundable.

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