Problems with your equipment?
If you are having technical problems with your equipment within or outside the Funky Junk warranty, our on-site technicians are here to help get you back up-and-running. Simply fill out the form below, to submit your repair request. You will then receive an RMA number and instructions on how to send us your goods for repair/servicing.
Technical Support Costs
Cost per hour (minimum charge 1 hour)
Standard £75 ex VAT per hour plus parts
Microphones £95 ex VAT per hour plus parts
Wiring £50 ex VAT per hour plus parts
Please don’t send in equipment without first getting confirmation from us that we are able to service the item(s) and have provided a projected turnaround. Once we review the repair request, we will email you a job number and instructions on how to send the item to us.
Equipment we do not service includes:
– Hi Fi
– Semi Pro recording equipment (such as Mackie, Behringer etc)
– Musical instruments
– Digital fx boxes
– Guitar PedalsFront line & back line (amp & speakers)
– Digital multi-track & stereo recorders
– Computers & DAW (including peripheral devices)
– Camera or Video Microphones
– Radio Microphones
Packing guidelines
Please follow these steps to ensure your equipment is sent safe and is not damaged in transit. Funky Junk will not accept any responsibility for any damage obtained during transit.
Wrapping the item
Make sure the item is wrapped properly before it goes into the box. For example use bubble wrap or something if it gets knocked then it wont cause any damage to the item.
Choose a box
Make sure you choose a box big enough for the item to go with enough space around it to give it some padding. For example foam packaging or even paper shreds can be used and is environmentally friendly. Recycle any packaging wherever possible here at Funky Junk we recycle all packaging and materials that come in and only buy in packaging where absolutely necessary.
Securing properly
Make sure the box is secured properly using strong packing tape with the Funky Junk address clearly visible on top.