IN-HOUSE TECHNICAL SUPPORT
If you are having technical problems with your equipment within or outside the Funky Junk warranty, our on-site technicians are here to help get you back up-and-running. Simply fill out this RMA form, to submit your repair request. You will then receive an RMA number and instructions on how to send us your goods for repair/servicing.
Funky Junk’s experienced in-house technical support department offers servicing and repairs for a wide range of vintage and new professional audio equipment, carried out by skilled and qualified technicians. Additionally, we can provide professional on-site installation support on request.
Please don’t send in equipment without first getting confirmation from us that we are able to service the item(s) and have provided a projected turnaround. Once we review the repair request, we will email you a job number and instructions on how to send the item to us.
Please note we do not service:
- Hi Fi Equipment
- Prosumer equipment (such as Mackie, Behringer etc)
- Audio interfaces/converters
- Musical instruments
- Digital FX boxes
- Guitar Pedals, amps or speakers
- Digital multi-track & stereo recorders
- Computers & DAW (including peripheral devices)
- Camera or Video Microphones
Please ensure your equipment is sent well packaged with adequate padding in order to mitigate any risk of damage in transit. Funky Junk will not accept any responsibility for any damage obtained during transit.
SERVICE CHARGES
- Cost per hour (minimum charge 1 hour)
- Standard £80 ex VAT per hour plus parts for outboard
- Microphones £95 ex VAT per hour plus parts
- Wiring £50 ex VAT per hour plus parts